An Owlet camera that keeps disconnecting can leave you feeling anxious and uncertain about what’s happening in your child’s room.
If your Owlet camera can’t connect to Wi-Fi, there’s a good chance that you’re feeling worried about your baby’s safety.
There are several issues that affect your Wi-Fi connection, and, as a result, can cause your Owlet camera to disconnect. Most of these issues are very complex to identify and understand.
This article discusses the most common reasons your Owlet camera keeps disconnecting. This article also highlights the best solutions you can use to get your Owlet camera connected back to the Wi-Fi network.
Why Does My Owlet Camera Keeps Disconnecting?
Reason 1: Internet service disruption
Sometimes, technical issues facing your internet service provider can make your owlet camera go offline.
For instance, issues such as internet service disruptions or power outages can happen after severe weather.
In certain cases, internet providers may disconnect their Wi-Fi connection services due to nonpayment issues.
Sometimes, maintenance of the internet service networks may disrupt communication between routers and internet-connected devices like Owlet cameras.
In certain cases, your Owlet camera might keep disconnecting due to a problem with the router itself.
If you fail to correctly customize the router settings according to your Owlet camera, this can cause device connectivity problems.
How to fix: Diagnose Wi-Fi interruption
Restart your router. Consider also deleting unnecessary files from the router. This step should restore your Wi-Fi connection and address any error obstructing the Wi-Fi connection.
- To restart your router, unplug it from the power source. Wait for around 30 seconds and then plug it back in.
- Next, reconnect your Owlet camera, then check if the problem is resolved.
- If the problem remains, conduct a factory reset to the router to see if that fixes the issue. Follow the router manual book on how to reset. Resetting will help to erase the device’s software bugs/ glitches that are causing the network problems.
- If the problem persists, you can try using a different wireless channel in the settings of the router. This can help you get an uncongested channel that gives your Owlet camera a reliable connection.
If the problem continues, consider replacing the router. But first, talk to your internet provider to know the cause of the internet disruption or why your router is misbehaving.
Reason 2: Radio frequency interference
Signal interference is another common reason why your Owlet camera keeps disconnecting.
Typically, signal interference happens when there are physical obstacles or other electronic devices that disrupt the Wi-Fi signal between your router and the Owlet camera.
The presence of other electronic devices that operate on the same 2.4GHz Wi-Fi frequency as your Owlet camera can interfere with the Wi-Fi signal. This can, therefore, cause your Wi-Fi to become unstable or drop, and cause your Owlet camera to keep disconnecting.
Physical obstacles, like furniture, walls, and floors, can also obstruct the Wi-Fi signal. The more obstacles between the router and your Owlet camera, the weaker the signal becomes, resulting in frequent disconnections.
How to fix: Minimize device interference
Try relocating your owlet camera closer to the router. This will help to minimize the number of obstacles and the distance between them.
Ensure your Owlet camera is not placed near other electronic gadgets that could interfere with the Wi-Fi signal.
Also, try to change the Wi-Fi channel on your router. By default, routers normally select the channel with the least interference. But you can manually change the router to a less crowded channel to boost the camera’s connectivity.
You can also consider upgrading your router. Newer routers can offer a more stable connection and often have better signal strength. You can also buy a Wi-Fi range extender to help boost the Wi-Fi signal, especially in areas where the signal is weak.
Reason 3: Router / camera in an incorrect position
Incorrect placement of the router or camera is also another common reason for your Owlet camera to keep disconnecting.
The disconnection problem can be due to the incorrect position of the devices or the long distance between them.
If you place your router in a location that is not ideal for the Wi-Fi signal, that could be the cause of the disconnections.
Most Wi-Fi-enabled devices can communicate correctly within the 15 to 21 meters range.
If you’ve placed your router too far from the camera, you’ll experience this connection problem continuously.
Also, if you placed the router in a corner or behind a piece of furniture, the signal may not be able to reach all areas of your home.
How to fix: Place router / camera in proper positions
Consider the distance between the router and the camera. Try moving the router to a more central location to improve the signal.
If the router is far from the camera, you need to change its position and bring it closer to your Owlet device.
Likewise, place the camera closer to the router to amplify a stable Wi-Fi connection. You also can buy a Wi-Fi extender to help improve the signal strength.
Normally, a distance of 10-15 meters is the recommended range that your camera should be away from the router. Anything beyond that can prevent your camera from connecting with the Wi-Fi.
Check for interference. Remove any big obstructions closer to your camera and router. Ensure that neither of the devices is covered with a blanket or something similar to that.
Reason 4: Camera firmware issues
Another common reason your Owlet camera keeps disconnecting is due to firmware issues.
If the camera’s software is corrupted or outdated, it can cause various problems, such as frequent disconnections and others.
Software issues can happen because of many factors. In case, Owlet manufacturer releases a faulty firmware update, this can cause instability in the camera’s performance, resulting in disconnections.
Also, if your Owlet camera is not regularly updated with the latest software, the device may become incompatible with the network or other devices, causing frequent disconnects.
How to fix: Update software
Ensure your Owlet camera is running on the latest firmware version released by the manufacturer.
Regularly check for firmware updates and install them when available. This can help address compatibility problems and enhance the camera’s stability.
Carefully follow the manufacturer’s instructions for firmware updates. Improper installation during the update process or any interruption during the process can cause greater complications.
Conduct a factory reset to the camera before updating the software to ensure a clean installation. A factory reset is one of the best methods you can use to clear out software bugs/ glitches.
If the disconnection problem continues even after updating the software, contact the manufacturer’s customer support for further help. They can offer specialized troubleshooting solutions or recommend alternative ways to address the issue.
Reason 5: Power supply problems
Power supply problems are another common reason your Owlet camera keeps disconnecting.
Owlet cameras normally require a reliable and stable power source to work properly.
Inconsistent or insufficient power supply can lead to frequent disconnections.
Inadequate power supply can happen if the power adapter is faulty or if the camera is not obtaining sufficient power from the outlet.
Power fluctuations or power surges in the electrical supply can also interfere with your camera’s connection. This can occur if you connect other high-powered electronic gadgets to the same circuit or if the electrical wiring in the building is faulty.
How to fix: Troubleshoot power supply
Ensure your camera is connected to a power outlet that can provide it with the necessary current and voltage.
Use a power adapter specifically designed for the Owlet camera.
Install a voltage stabilizer or surge protector to help mitigate power surge or fluctuation problems.
Reason 6: Faulty app
The role of Owlet mobile application is to facilitate communication between your Wi-Fi network, the camera, and your smartphone.
Sometimes, the Owlet app might be malfunctioning, leading to you being unable to connect the camera device to the internet or your phone.
Also, if you are using an outdated version of the Owlet app, your camera might disconnect or keep disconnecting from your Wi-Fi network.
How to fix: Reboot the app
First, force the Owlet app to close and reopen in order to reset its connection.
Ensure your Owlet camera’s battery is fully charged and that your Wi-Fi is stable and strong.
Try installing the latest software update for your Owlet camera.
Reason 7: Camera not in pairing mode
Another reason your camera is not connecting to Wi-Fi is due to user error.
Sometimes, the Owlet app is not able to discover your camera because you’ve forgotten to enable the app to be in the pairing mode.
Until you put the app into the pairing mode, it will be unable to discover the camera. As a result, your Owlet camera will be disconnected from the internet.
Once you enable the pairing mode in the mobile app, the application will be enabled to discover a device closer to it (in your case, Owlet camera) and connect it to the Wi-Fi.
How to fix: Enable the pairing mode
To put your Owlet camera into the pairing mode:
Access the camera and make sure that the camera indicator LED is bright blue.
Then go to the pairing button on the back of your camera.
Press it down for around four seconds, and wait for the blinking blue and red camera.
Once you’ve done this, go to the Owlet app and continue with the same setup process.
My Final Thoughts
It’s good that now you know the possible reasons your Owlet camera gets disconnected from your Wi-Fi network.
With the best solutions highlighted above, you can fix the disconnection problem on your own.
In case you need further assistance, contact Owlet customer support for more specialized guidance and alternatives.