Eufy HomeBase 2, just like the HomeBase 3, comes with 16 GB of unremovable local storage. This capacity is ideal for:
- 2 months’ worth of videos for a security system with 1 camera
- Or 1 month for a security system with 2 cameras
This capacity affords you just about an average of 30 motion detections a day, with 1 minute of recording for each detection. Also, you may already know that this 16GB is not entirely available to you for storage because about 20% is already taken up by Eufy System Data.
So, you may be wondering if and how you can expand the storage on your Eufy HomeBase 2, just like one can on HomeBase 3.
Well, read on to get accurate and latest information on everything about expanding storage on Eufy HomeBase 2.
Can You Expand Eufy Homebase 2 Storage?
No, unfortunately, you cannot expand storage on a Eufy HomeBase 2. The 16GB built-in storage is all you get. If the storage gets full, you would have to delete footage to make space for new recordings.
Also, it is not even possible to back up the files to another location, say a PC or cloud. And any article or user that claims otherwise is just speculating. Eufy HomeBase 2 simply has no feature for that at the time of writing this article. Anker say that they are looking to make this option available soon, so we can only wait until they do.
For now, your only option is to lose older recordings for newer ones. In fact, automatically, newer recordings will always overwrite the oldest ones when storage is full.
You may choose to delete all existing footages by yourself to make space for new videos. To do this, follow the steps below:
- Open the Eufy security app that is linked to your HomeBase 2
- Go to the Devices tab
- Then, tap on the name of your HomeBase 2
- Tap on Settings
- Then, tap on Storage
- Finally, tap on Clear Storage and confirm the action when prompted
Alternatively, you could delete specific unwanted videos to make room for newer ones. To do this, follow the steps below:
- Open the Eufy security app that is linked to your HomeBase 2
- Tap on Events
- Then, tap the Edit button at the top right corner of the Events window
- Select the recordings that you want to delete and then tap on delete
- If you want to delete all the recordings, simply tap on Select All and then delete
- If you want to confirm first that a video is of no use to you, you can play it first. While it is playing, you will see the trash icon under the video. Tap on it if you want to go ahead and delete it.
Deleting a footage via the security app automatically deletes it from the Eufy HomeBase local storage.
Downloading Footage
But! There is a way to preserve recordings that you do not want to lose, before deleting them or having them replaced by newer footages. And that’s by downloading them to your mobile device where the Eufy security app is installed. This is different from transferring the footage.
You see, when you download the footage to your mobile device, it remains on the HomeBase 2 storage anyway until you delete it, or it becomes replaced by newer footage.
And, until Anker provides the option to expand HomeBase 2 storage or transfer footage to secondary storage, I think downloading important footage to your mobile device and deleting it from HomeBase 2 is the best workaround for now.
To download a footage to your mobile device, follow the steps below:
- Launch the Eufy Security App that is linked to your HomeBase 2
- Tap on the Events tab. This will aggregate all the videos from your Eufy security products
- Find the footage(s) that you want to download and tap on it to play it
- Then, tap on the download icon to download it to your mobile device
You can also filter videos to narrow them down to the HomeBase or any other device or storage path that you want. This makes it easier to find footages that are on your HomeBase 2. To filter footage, follow the steps below:
- Launch the Eufy Security App that is linked to your HomeBase 2
- Tap on the Events tab
- Tap the filter icon at the top right corner of the screen
- Then, choose Devices/Video Type/Storage Path to filter to your desired HomeBase 2 and footage
- You can then tap on either the download or delete button to perform your desired action.
HomeBase 2 Deleting Newer Footage
In this article, I have explained that HomeBase 2 will delete older footage to make space for newer ones, when storage is full. However, there have been occasions where HomeBase 2 deletes newer or the most recent footage instead.
If you experience this, it is certainly not normal behaviour and is because of a glitch or bug on HomeBase 2. To resolve this problem, try the fixes below:
Restart HomeBase 2
This is the most common solution to the issue of HomeBase 2 deleting newer footages as opposed to older ones.
To restart HomeBase 2, simply disconnect it from power supply to power it off. Then, reconnect the power supply to complete the restart.
If you have the backup battery installed on your HomeBase, remove it to make sure that HomeBase 2 powers off completely.
Reset HomeBase 2
After doing the restart, observe and see if the issue persists. If it does, then you need to try resetting HomeBase 2. However, note that resetting HomeBase 2 will also remove any integrations with your Eufy security camera and app. You would then need to set up the integration afresh.
To reset HomeBase 2, simply use a pin to press and hold the cycle hole located above the SYNC/ALARM button until you hear “HomeBase is resetting”.
Then set up HomeBase 2 again. This will almost certainly resolve the issue for you. I did a guide on setting up HomeBase 2.
The Takeaway
As at the time of writing this article, it is not possible to expand Eufy HomeBase 2 storage. Nor is it possible to transfer footage to the cloud or any secondary storage. The best you can do is to download footage to your mobile device and then delete it from HomeBase 2 to make space for newer footage.